Reviews

"Kim was exceptional to work with throughout the sale of our home in Playacar. Months before we even listed the property, she guided us on the steps needed to reduce our capital gains risk, including obtaining our RFC numbers from the Mexican government and ensuring all legal documents were properly organized.

Once the home was listed, it became clear that Kim possesses deep knowledge of the sales process in Quintana Roo. At every stage, we felt confident that she was looking out for our best interests. We were especially impressed by her ability to respond quickly to complex issues and her meticulous attention to detail.

Remarkably, Kim presented a qualified buyer even before the official listing. She also helped us price our property strategically to align with our timeline, remain competitive in the Riviera Maya market, and still secure top dollar for our beloved home.

We would not hesitate to recommend Kim to any friends looking to buy or sell in the Riviera Maya."

"We had an excellent experience working with Kim O'Connell as our real estate agent. From beginning to end, she guided us through the entire process with professionalism, patience, and care. Kim was incredibly supportive, always available to answer our questions, and her follow-up was outstanding. She made what could have been a stressful experience feel smooth and well-organized. We truly appreciated her dedication and personal touch every step of the way. Highly recommend Kim to anyone looking for a reliable and knowledgeable agent!"

"Kim assisted my husband and I navigate the process of finding our future retirement residence in Playa. Kim really got to know us—who we are, what our vibe is, and what we sought in a place to call home. From exploring properties, to negotiating price, we received frequent updates and regular contact throughout this journey and now at the time of delivery—all with tremendous care, professionalism, and attention to detail. We have, and will continue to recommend Kim to anyone who asks what the process looks like to buy in Mexico….15/10!!!"

"We had an amazing experience working with Kim and Dave O'Connell! From the start to finish, they really took the time to listen to what we needed and never made us feel rushed or pressured. Their deep local knowledge was incredibly helpful — they knew all the ins and outs of the neighbourhoods and market trends. What stood out most was how professional and caring they were throughout the entire process. We always felt like we were in good hands, and they truly had our best interests at heart. If you are looking for someone who's not only skilled but also genuinely invested in helping you find the right place, Kim and Dave is the one to call. Highly recommend!"

"We had a fantastic experience working with Kim to sell our condo in Playa del Carmen. She is extremely knowledgeable about the process of selling real estate in Mexico, and her guidance throughout made everything much smoother and less stressful. Kim provided great advice every step of the way and was always quick to respond to any questions or concerns we had. Her professionalism and support made a big difference, and we would absolutely recommend her to anyone looking to buy or sell property in the area."

"Realtor Kim O'Connell was AMAZING! She is super knowledgeable, very efficient, an expert in communications. Helped us with all aspects of selling our Beautiful Condo in Playa Del Carmen. We would not hesitate to use her services again. If you are looking to buy or sell in the Riviera Maya, Kim O'Connell is the answer!"

"We had an exceptional experience working with Kim O'Connell for the purchase of our condo in Playa del Carmen. Being first-time buyers in a foreign country, we were initially unfamiliar with the intricacies of the real estate market and the process involved. However, Kim made everything incredibly easy and straightforward.

From the very beginning, Kim's responsiveness stood out. She was always quick to reply to our emails and phone calls, addressing every question and concern we had, no matter how minor. Her consistent communication kept us informed and reassured throughout the entire process.

Kim's deep knowledge of the Playa del Carmen real estate market was invaluable. She explained each step of the process in detail, demystifying aspects we were unfamiliar with. Her ability to break down complex information into understandable terms helped us feel more confident and prepared.

One of the most significant challenges we faced was understanding the legal and procedural differences in buying real estate in Mexico compared to our home country. Kim made this transition seamless by coordinating with local professionals, including attorneys, property managers, and more.

Kim made our condo purchase an easy and enjoyable experience. Her responsiveness, expertise, and personalized approach turned what could have been a daunting process into a smooth and stress-free journey. We highly recommend Kim to anyone looking to buy property in the area."

"Kim O'Connell is amazing! She was the best in assisting us with our transition out of the country. We talked to her months prior to moving and received us with open arms soon after arriving. We immediately got to looking at different units and she even suggested units we had not discussed and it turned out to be the best decision ever! She is so helpful in suggesting what is best for her clients no matter your situation. Her communication is 10/10 and provides everything in detail. While there can be a lot of uncertainty when purchasing real estate, Kim puts her all into providing you answers to the best of her ability. She also assisted us with the RFC process, recommendations, and makes herself available to help in any way she can. I highly recommended considering Kim!"

"We are so thankful and extremely happy with the professional services that Kim O'Connell provided during our search for an investment property in PDC. Right from the beginning she was very attentive, and provided invaluable advice for us. We gave her a tough task in finding the perfect units, without having been able to come down to visit PDC in person.

She constantly went above and beyond, and FaceTimed us while she was walking through potential units, sending photos, voice memos and messages. Her communication was top notch, responding to all our questions immediately. She thoroughly explained the process for how buying a property in Mexico works for a foreign buyer.

After we selected our pre-build units, she continued to provide regular updates in the building progression, sending many walk-through videos. She also helped find a trustworthy lawyer, and met with the developer on our behalf to discuss details and wish lists.

We are so happy with our new PDC units, and without Kim's help we would have been lost. We would highly recommend Kim for anyone searching for a property in the Mayan Riviera."

"Our realtor Kim was absolutely amazing. From the first interaction, we knew she was the right realtor for us. She looked out for our best interest with every property we viewed, and helped us find our dream condo. She went above and beyond helping us through the entire process. In addition to providing us viewing of multiple listings, we received assistance and her personal expertise with closing/receiving of our unit while out of country and so much more. She is so friendly, personable, and easy to work with. Without her, this would not be possible!!!! Super professional, lightning fast responses, what more could you ask for in a realtor. Thank you so much Kim. Highly recommended!!"

"Kim was an absolute gem!! We wouldn't have gotten our place without her persistence!"